With the new Permissions section in Settings > Manage Users, account owners can choose which orders and areas each user can see or edit, and limit each user’s access to approved IP addresses.

Latvijas Pasts shipments to Italy are being delivered as normal again.

From 2 November 2026, customs duties for Nova Post shipments to the United States will no longer be included in the shipping price. They’ll stay fixed at 10% of the declared value and will be charged on a separate customs invoice after the shipment is sent.

From 1 November 2026, Smartposti will expand its parcel locker network in Latvia, Lithuania and Estonia with selected uDrop outdoor parcel lockers.

Due to ongoing road blockades, Poste Italiane has temporarily suspended deliveries to five regions in southern Italy. Shipments to the rest of Italy may face significant delays.

From 9 November to 29 December 2026, Venipak will store shipments at its parcel lockers and pickup points for 3 calendar days.

Starting November 1, an updated LP Express parcel locker rate will apply for shipments within Lithuania.

From 1 November to 31 December 2026, Venipak will charge an additional seasonal fee on pallet shipments. Swotzy prices will include it automatically, at €1.14 + VAT per pallet.

From 19 to 30 October 2026, shipments to Norway with incomplete or insufficient electronic customs data will be held for at least 24 hours after they arrive. This is part of a two-week test by Posten Bring, the Norwegian postal operator, for Norway’s Digitoll customs process.

Road blockades caused by fuel price protests in southern Italy may delay the delivery of postal items handled by Poste Italiane. The disruption started on 16 October 2026.

Latvijas Pasts has suspended shipments to Argentina. From 19 October to 11 November 2026, Latvijas Pasts services for Argentina won’t be available in your Swotzy account. Other carriers are still available.

We’ve updated pickups with two highly requested features: a custom time window with carriers that support it, and the option to cancel a pickup the courier missed.