DHL
INTERNATIONAL DELIVERIES
If a recipient in the US doesn't pay the customs charges after being notified by DHL, those costs will be passed back to the sender.
We'.d like to share an important reminder about shipments to the US and how customs charges are handled, based on DHL'.s terms &. conditions.
Customs charges apply regardless of the shipment'.s outcome — whether it'.s delivered, returned, or destroyed, the charges will still need to be covered.
What this means for you: Before sending a parcel to the US, please make sure the recipient is aware they'.ll need to cover customs charges on arrival. A quick heads-up to them can help avoid any unexpected costs on your side.
