Do you know how many potential sales slipped through the cracks in 2025? A staggering 70%, depending on the industry. The culprit behind these lost opportunities, in the majority of cases, was shipping costs.
Research conducted this year revealed that 39% of online shoppers abandoned their carts due to high shipping costs, and 21% did so because the delivery would be too slow.
Among other reasons for leaving their goodies behind, people listed:
But the overwhelming majority said shipping was either too expensive or not fast enough.So, how can you avoid losing sales to disappointed customers? Optimise your e-commerce shipping!
Here are 3 strategies to turn cart abandonment into conversions.
1 in 2 global shoppers mainly buy from retailers that offer free delivery and returns. Viewed by many as the new standard, free shipping has three main benefits:
But the delivery fee should never come out of your profit margins – you should integrate the delivery fee into your product prices. This strategic move will allow you to give free shipping while safeguarding your profitability, creating a win-win scenario for you and delighted customers.
Carriers often use dimensional weight (DIM weight) to determine shipping costs. DIM weight calculates shipping charges based on the package’s dimensions instead of its actual weight.
To optimise shipping costs and reduce the DIM weight, choose packaging that closely matches your product’s size. It will also decrease the risk of damage during shipping, reducing the need for replacements and refunds.
By investing in optimised packaging practices, you trim shipping costs and improve your overall shipping efficiency as well as customer satisfaction.
If you're still manually comparing carrier rates or juggling multiple shipping accounts, you're wasting time and money.
Using a shipping platform is one of the best ways to speed up the shipping processes and offer your shoppers better shipping costs.
Here’s what you’ll get by opting for a shipping platform:
Better rate selection, fewer errors, and happier customers!
Swotzy gives you access to the cheapest, fastest, or most sustainable delivery options – all in one platform. Compare carriers, create shipments in seconds, fill in the customs information easily, and manage shipments without signing any contracts. You can integrate your store through a click of a button, integrate complex APIs, or connect through a Webhook.
Create a free account and see the difference in your shipping process yourself.
Do you know how many potential sales slipped through the cracks in 2025? A staggering 70%, depending on the industry. The culprit behind these lost opportunities, in the majority of cases, was shipping costs.
Research conducted this year revealed that 39% of online shoppers abandoned their carts due to high shipping costs, and 21% did so because the delivery would be too slow.
Among other reasons for leaving their goodies behind, people listed:
But the overwhelming majority said shipping was either too expensive or not fast enough.So, how can you avoid losing sales to disappointed customers? Optimise your e-commerce shipping!
Here are 3 strategies to turn cart abandonment into conversions.
1 in 2 global shoppers mainly buy from retailers that offer free delivery and returns. Viewed by many as the new standard, free shipping has three main benefits:
But the delivery fee should never come out of your profit margins – you should integrate the delivery fee into your product prices. This strategic move will allow you to give free shipping while safeguarding your profitability, creating a win-win scenario for you and delighted customers.
Carriers often use dimensional weight (DIM weight) to determine shipping costs. DIM weight calculates shipping charges based on the package’s dimensions instead of its actual weight.
To optimise shipping costs and reduce the DIM weight, choose packaging that closely matches your product’s size. It will also decrease the risk of damage during shipping, reducing the need for replacements and refunds.
By investing in optimised packaging practices, you trim shipping costs and improve your overall shipping efficiency as well as customer satisfaction.
If you're still manually comparing carrier rates or juggling multiple shipping accounts, you're wasting time and money.
Using a shipping platform is one of the best ways to speed up the shipping processes and offer your shoppers better shipping costs.
Here’s what you’ll get by opting for a shipping platform:
Better rate selection, fewer errors, and happier customers!
Swotzy gives you access to the cheapest, fastest, or most sustainable delivery options – all in one platform. Compare carriers, create shipments in seconds, fill in the customs information easily, and manage shipments without signing any contracts. You can integrate your store through a click of a button, integrate complex APIs, or connect through a Webhook.
Create a free account and see the difference in your shipping process yourself.
